WELCOME TO THE DEPARTMENT OF CHAOS! Our current creation time is 4-6 weeks on all tumbler orders before shipping. Any refunds will be processed using Store Credit.
WE PRINT ALL OF OUR 3d PRODUCTS IN HOUSE. THEY ARE PRINTED ON ORDER DEMAND. PLEASE ALLOW 2-3 WEEKS BEFORE SHIPPING. WE CAN ONLY PRINT SO MANY ITEMS AT ONE TIME!
ALL OF OUR INKS ARE HAND MIXED HERE. WE ARE MIXING INK DAILY TO TRY TO KEEP UP WITH DEMAND. PLEASE BE PATIENT. IF YOU EVER HAVE A QUESTION OR AN ISSUE, PLEASE CONTACT US!
WE PRINT ALL UVDTFs IN HOUSE WITH AN ESTIMATED SHIPPING WITHIN 5-7 BUSINESS DAYS.
All of our products are handcrafted. You may find small flaws like a stray piece of glitter that you didn't order, pinstriping that is not completely perfect, or a slight wave or bump in the final clear coat. We try our best to eliminate any and all of these things, but it is sometimes totally out of our control. We strive for perfection, but as we all know, nobody is perfect... and glitter goes wherever it wants!
Our PROCESSING POLICY is as follows: Please allow 6-8 weeks processing of your custom tumbler before shipping. It may only take us a few minutes or maybe a few hours to create your design, but when working with epoxy resin, you must follow some rules. Rule #1 - Epoxy resin dries to the touch within about 12 hours, unless using a quick dry epoxy resin which dries to the touch in about 2 - 3 hours. Rule #2 - Epoxy resin needs a minimum CURE time of 72 hours!
You will receive a tracking number as soon as your order ships. We ship using UPS. Please make sure to check your SPAM folder also for emails.
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