All of our products are handcrafted. You may find small flaws like a stray piece of glitter that you didn't order, pinstriping that is not completely perfect, or a slight wave or bump in the final clear coat. We try our best to eliminate any and all of these things, but it is sometimes totally out of our control. We strive for perfection, but as we all know, nobody is perfect... and glitter goes wherever it wants!
Our PROCESSING POLICY is as follows: Please allow for up to 3 weeks processing of your custom tumbler before shipping. It may only take us a few minutes or maybe a few hours to create your design, but when working with epoxy resin, you must follow some rules. Rule #1 - Epoxy resin dries to the touch within about 12 hours, unless using a quick dry epoxy resin which dries to the touch in about 2 - 3 hours. Rule #2 - Epoxy resin needs a minimum CURE time of 72 hours! Your tumbler WILL NOT SHIP OR BE AVAILABLE FOR PICK-UP until after the 72-hour curing period of your final coat.
Our FREE SHIPPING POLICY is as follows: After your tumbler has cured properly, we package and ship USPS Mail. You will receive a tracking number as soon as your order ships.
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